Question 1

How long will it take to get my order?

Accepted Answer

Typically, orders are processed between 5-7 business days with a few exceptions. Although we do get to orders as quickly as possible, do allow up to 2 weeks for your order to be processed and shipped during busier times a year, such as holiday season. Candles are made to order, and Gem Candle Company is a one-woman operation! 
 
All individual orders take priority over wholesale. Once your order has been shipped, you will receive an email with more information including a tracking number. 
 
Candles are shipping through Priority USPS mail.

Question 2

Do you have a store front?

Accepted Answer

Gem Candle Company, does not have a physical location. However, you can find us in a few stores! We are in Snyder, TX in Defaid Emporium and The Neighborhood partnered with Booktrovert. You can also find us at Honey's in Hamlin, TX.
 
We do travel to trade shows and participate in sip & shop events. Follow us on Facebook & Instagram to stay up to date with upcoming events or check out our "Upcoming Shows" tab on our website!

Question 3

Do you wholesale?

Accepted Answer

Yes! If you are interested in carrying Gem Candle Company products, please visit the contact page or email gemcandlecompany@gmail.com for all inquiries!

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

How long will it take to get my order?

Do you have a store front?

Do you wholesale?